Privacy Policy

Introduction

Makumbe Enterprises (Co. Reg. No. 2020/874091/07) ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.makumbeenterprises.com, in compliance with the Republic of South Africa's Protection of Personal Information Act 4 of 2013 (POPIA).

By using our Website, you consent to the data practices described in this policy.

The Personal Information We Collect

We collect information that identifies you ("Personal Information"). This may include:

• Identifiers: Your name, email address, telephone number.
• Commercial Information: Records of products or services purchased or considered.
• Technical Data: Your Internet Protocol (IP) address, browser type, and pages visited on our site (collected automatically via cookies and similar technologies).
• Opinions: Your preferences or feedback that you voluntarily provide.

How We Use Your Personal Information

We process your Personal Information for specific, lawful purposes, including to:

• Provide, operate, and maintain our Website and services.
• Respond to your inquiries and communicate with you.
• Fulfill contracts and process transactions.
• Improve our Website, products, and user experience.
• Send you marketing communications (where you have consented).
• Comply with legal obligations.

Your Rights Under POPIA

As a data subject, you have important rights, including the right to:

• Access: Request a copy of the Personal Information we hold about you.
• Correction: Request correction of inaccurate or outdated information.
• Deletion/Objection: Object to our processing of your information or request its deletion under certain circumstances.
• Complain: Lodge a complaint with the South African Information Regulator.

To exercise these rights, please contact our Information Officer using the details at the end of this policy. The Information Regulator's prescribed forms (Form 1, Form 2) can be used for this purpose.

Sharing Your Personal Information

We do not sell your Personal Information. We may share it with:

• Service Providers: Trusted third parties who assist us in operating our Website and business (e.g., hosting providers, payment processors), under strict confidentiality agreements.
• Legal Authorities: Where required to do so by law or to protect our rights.

International Transfers

If we need to transfer your Personal Information outside South Africa, we will ensure adequate protection is in place as required by Section 72 of POPIA.

Data Security

We implement reasonable technical and organisational measures to protect your Personal Information from loss, damage, and unauthorised access. However, no electronic transmission or storage method is 100% secure.

Data Retention

We will only retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Cookies

Our Website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect Website functionality.

Updates to This Privacy Policy

We may update this policy periodically. The updated version will be posted here with a revised "Last Updated" date.

Contact Us & Information Officer

For any privacy-related questions, to exercise your rights, or to lodge a complaint, please contact our Information Officer: